You probably have questions. We have answers.

Shipping & Delivery

How long will it take to receive my package?+

Once shipped, delivery usually takes between 5-8 business days depending on your location.

I did not receive an order confirmation email.+

If you can't find your confirmation or shipping email, check your spam or promotions folder — these are sent automatically and sometimes end up there. If you gave us a phone number, you may also receive a text update.

How can I manage my order?+

To manage a confirmed order, please contact customer support at contact@realign.it.com

Where is my order?+

To track a shipped order, visit our Track Your Order page and enter your tracking number.

Product

Will the insoles help with foot discomfort from standing or walking all day?+

Our insoles are designed to provide extra cushioning and arch support, which many customers find helpful for everyday comfort — especially if you're on your feet for long periods. Everyone's feet are different, so results can vary from person to person.

How long do ReAlign insoles last?+

With normal daily wear, ReAlign insoles typically last 12+ months (often longer), depending on how hard you use them. They're built to resist flattening better than typical gel or memory-foam inserts.

Should you size up or down if you're in-between sizes?+

If you're between sizes, we recommend sizing up and trimming to fit for the most comfortable, precise fit.

Are my shoes still going to fit after inserting the insoles?+

Yes, in most shoes they'll still fit comfortably. Here's the easiest way to make sure:

  1. Remove your shoe's original insole first — this gives you the most room and the best fit.
  2. If your shoes are roomier, you can place ReAlign on top of the original insole — but if things feel snug, swapping it out is the fix.
  3. If you wear tight, low-volume shoes, you may notice a tighter feel compared to boots or trainers.

Ordering & Support

Want to stock ReAlign or buy in bulk?+

Get exclusive wholesale pricing — contact us at contact@realign.it.com

What is the guarantee?+

All ReAlign products come with a 60-day money-back guarantee. If you try your order and decide it's not for you — whether it doesn't work for your needs, doesn't feel right, or you're simply not satisfied for any reason — you can return it within 60 days.

About us

Why did we create ReAlign?+

It started with something simple: we noticed how many people spend their entire day on their feet — nurses doing 12-hour shifts, warehouse workers, servers running back and forth, construction crews on job sites — and yet most of them just push through the discomfort without thinking twice about it.

We thought that didn't have to be the norm. People who work hard on their feet deserve products that actually support them, not just another generic insole thrown together to make a quick sale.

So we set out to build something different. We focused on real comfort, real materials, and a design that holds up to long days — not flashy promises, just genuine support for the people who need it most.

That's ReAlign — built for the shift that never stops.

What makes ReAlign different?+

A lot of brands sell insoles. Not many actually build them with the people who need them in mind.

ReAlign was made for people who are on their feet all day — nurses, warehouse workers, servers, anyone who doesn't get to sit down much. That's not a marketing angle for us, it's the whole reason we exist.

We focus on quality materials, a comfortable fit, and cushioning that actually holds up through long shifts — not gimmicks, not empty promises. Just a product we'd genuinely want our own families to wear.

That's the difference: we care about getting it right, because we know what a real difference good support can make in someone's day.

How can I become a ReAlign ambassador?+

We love working with people who genuinely use and believe in our products. If you're interested in becoming a ReAlign ambassador or affiliate, reach out to us at contact@realign.it.com with a bit about yourself and how you'd like to collaborate — we'll take it from there.